WHAT PERSONAL INFORMATION DO WE COLLECT?
Canadian privacy legislation defines personal information broadly as information about "an identifiable individual" or as information that allows an individual to be identified. The types of personal information that we may collect from you from time to time include: your name, address, telephone number and e-mail address.
WHY DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect your personal information to provide you with helpful, relevant information and the best shopping experience on our site, third-party social media channels, and in our e-mails. In addition, from time to time, we may use your personal information for the following purposes:
- to understand your needs and preferences
- to manage and develop TotalDerma.com’s business and operations;
- to meet legal and regulatory requirements;
- to engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving TotalDerma.com.
- any other purpose we may indicate to you from time to time.
If you provide your email address and expressly consent to opt-in to receive promotional and informational emails or other commercial electronic messages, you are always given the opportunity to remove that consent via an unsubscribe request provided within email, as a change in preference in a mobile application.
TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?
We may disclose your personal information to our affiliates and to the following third parties in the following circumstances:
(a) Disclosure to Service Providers: We may disclose your personal information to companies or individuals that provide services on our behalf, including our loyalty partner, software developers (including website developers and hosts), data processing providers, document management providers, and office services providers. We will only provide those third parties with the information they need to deliver the service(s) contracted for and we will ensure that they enter into agreements with us to protect the personal information that they receive.
(b) Law Enforcement and Legal Disclosure: TotalDerma.com may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where totalderma.com has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to TotalDerma.com’s legal counsel. If you would prefer for us NOT to share your information as described above, simply inform us (see "Contact Us").
CONTROL OF YOUR PERSONAL INFORMATION
At TotalDerma.com, we want you to be able to maintain control over how we use your personal information. In particular, you always have the option to instruct us not to use your name, address, e-mail address, etc. beyond providing you with the service(s) or information you requested (see "Contact Us").
WHERE IS YOUR PERSONAL INFORMATION STORED?
Your personal information is stored in secured locations and on servers fully controlled by TotalDerma.com, located either at our offices or at the data centers or offices of our service providers. For access to your personal information, please contact us using the contact information in the "Contact Us" section.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Only authorized employees and suppliers have access to your personal information. TotalDerma.com retains your personal information only as long as necessary to fulfill the identified purpose(s) or as otherwise required or allowed by law. Also, if you send us an email message, we may retain that message and your email address, as well as any response we send you.
For your convenience, search functions are provided on our sites. We keep logs of the words searched to learn more about what kind of information our visitors are seeking and thus improve our services. For your convenience, TotalDerma.com’s site(s) sometimes contain hyperlinks to websites managed by third parties. By activating these hyperlinks, you will leave our sites for those of the third parties, which may have different privacy policies and practices than TotalDerma.com. TotalDerma.com cannot be held liable for the use of such third party websites. We believe that TotalDerma.com’s advertising does not appeal directly to children 13 years old and under. We do not knowingly direct our advertising at children under the age of 13, except as permitted by law. No personal information should be submitted to or posted on our sites by individuals under 18 years of age without the permission of a parent or guardian.
TERMS OF SERVICE
Total Derma controls www.totalderma.com from its offices within the Province of Ontario, Canada. The Website can be accessed from all provinces and territories of Canada and from other countries around the world. As each of these jurisdictions have laws that may differ from those of the Province of Ontario, by accessing the Website, You agree that all matters relating to access to, or use of, the Website, or any other hyperlinked website, shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. You also agree and hereby submit to the non-exclusive personal jurisdiction and venue of the courts of the Province of Ontario and acknowledge that You do so voluntarily and are responsible for complying with all local laws.